> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vyntaintegrate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Team Members, Roles, and Permissions in Vynta Integrate

> Vynta Integrate uses a role-based team structure so every user sees and can do exactly what their job requires — nothing more, nothing less.

Your team is the backbone of your operation. Vynta's role-based access control ensures each team member has the right level of access — no more, no less.

## Roles

| Role           | Can do                                                                  | Cannot do                                     |
| -------------- | ----------------------------------------------------------------------- | --------------------------------------------- |
| **Owner**      | Everything — billing, settings, team management, all data               | —                                             |
| **Admin**      | Most operations — jobs, customers, team, settings                       | Change billing or subscription                |
| **Dispatcher** | Schedule, assign, and monitor jobs; manage customer portal access       | Change settings or billing                    |
| **Technician** | View assigned jobs, clock in/out, record parts and notes, complete jobs | Create jobs or access other technicians' data |

## Adding Team Members

<Steps>
  <Step title="Go to Settings > Team">
    Click **Add Team Member**.
  </Step>

  <Step title="Enter their details">
    Name, email, and role.
  </Step>

  <Step title="Send the invitation">
    Vynta sends an email with a setup link.
  </Step>

  <Step title="They set up their account">
    The team member clicks the link, creates a password, and is ready to go.
  </Step>
</Steps>

## Managing Pending Invitations

Invitations that haven't been accepted show as **Pending** in the team list. You can:

* **Resend** the invitation
* **Revoke** the invitation (removes it)
* **Change the role** before they accept

## Deactivating Team Members

When someone leaves your team:

1. Open their profile
2. Click **Deactivate**
3. Their access is revoked immediately
4. Their job history and data are retained for reporting

<Note>
  Deactivated members cannot log in. Their assigned jobs are unassigned and need to be reassigned.
</Note>

## What Technicians See on Mobile

Technicians using the mobile app see:

* Their assigned jobs for today
* Clock in/out button
* Work order details (customer, address, notes)
* Parts and time recording
* Voice dictation
* Photo capture

They cannot see:

* Other technicians' schedules
* Customer financial data
* Settings or billing

## FAQ

<AccordionGroup>
  <Accordion title="How many team members can I add?">
    The number depends on your plan. Check your subscription details in **Settings** > **Billing**.
  </Accordion>

  <Accordion title="Can I have custom roles?">
    The four built-in roles cover most needs. For custom access levels, contact support.
  </Accordion>

  <Accordion title="Can a technician also be a dispatcher?">
    Not with the same account. If someone needs both roles, create two accounts with different roles.
  </Accordion>
</AccordionGroup>