> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vyntaintegrate.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Assign and Schedule Jobs in Vynta Integrate

> Learn how to assign work orders to technicians, check availability, and manage reassignments from the work order or dispatch board.

Assigning the right technician to the right job is the core of field service dispatch. Vynta makes this easy by showing availability, skills, and location at the point of assignment.

## How to Assign a Job

<Steps>
  <Step title="Open the work order">
    From the Jobs list, schedule board, or dispatch board.
  </Step>

  <Step title="Click Assign">
    The assignment panel opens showing available technicians.
  </Step>

  <Step title="Choose a technician">
    Vynta shows each technician's availability for the scheduled date, their relevant skills, and their current workload.
  </Step>

  <Step title="Confirm">
    The technician receives a notification with the job details.
  </Step>
</Steps>

## What Vynta Shows During Assignment

| Factor               | Why it matters                                                       |
| -------------------- | -------------------------------------------------------------------- |
| **Availability**     | Is the technician free on the scheduled date?                        |
| **Current workload** | How many other jobs are they assigned to that day?                   |
| **Skills**           | Does the technician have the right certifications for this job type? |
| **Location**         | Is the technician near the job site?                                 |

## Reassigning a Job

If a technician is sick or unavailable:

1. Open the work order
2. Click **Reassign**
3. Select a different technician
4. The original technician is notified, and the new technician receives the assignment

The reassignment is logged in the job history.

## Batch Assignment

For high-volume operations, assign multiple jobs at once:

1. Go to the **Dispatch Board**
2. Select multiple unassigned jobs
3. Click **Assign** and choose a technician
4. Vynta assigns all selected jobs

## What Happens After Assignment

Once assigned:

* The technician receives a push notification
* The job appears on their mobile app
* The schedule board updates to show the assignment
* The customer portal shows the technician's name (if portal access is enabled)

## FAQ

<AccordionGroup>
  <Accordion title="Can a technician decline an assignment?">
    Not directly. If a technician can't do the job, they should contact their dispatcher to be reassigned.
  </Accordion>

  <Accordion title="What if I assign a job to someone who's not available?">
    Vynta warns you about the conflict but allows you to proceed. The technician will see the job even if they have other commitments.
  </Accordion>

  <Accordion title="Can technicians see who else is assigned to a job?">
    Yes. If multiple technicians are assigned to the same work order, they can see each other's names.
  </Accordion>
</AccordionGroup>