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Your team is the backbone of your operation. Vynta’s role-based access control ensures each team member has the right level of access — no more, no less.

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Roles

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Adding Team Members

1

Go to Settings > Team

Click Add Team Member.
2

Enter their details

Name, email, and role.
3

Send the invitation

Vynta sends an email with a setup link.
4

They set up their account

The team member clicks the link, creates a password, and is ready to go.

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Managing Pending Invitations

Invitations that haven’t been accepted show as Pending in the team list. You can:
  • Resend the invitation
  • Revoke the invitation (removes it)
  • Change the role before they accept

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Deactivating Team Members

When someone leaves your team:
  1. Open their profile
  2. Click Deactivate
  3. Their access is revoked immediately
  4. Their job history and data are retained for reporting
Deactivated members cannot log in. Their assigned jobs are unassigned and need to be reassigned.

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What Technicians See on Mobile

Technicians using the mobile app see:
  • Their assigned jobs for today
  • Clock in/out button
  • Work order details (customer, address, notes)
  • Parts and time recording
  • Voice dictation
  • Photo capture
They cannot see:
  • Other technicians’ schedules
  • Customer financial data
  • Settings or billing

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FAQ

The number depends on your plan. Check your subscription details in Settings > Billing.
The four built-in roles cover most needs. For custom access levels, contact support.
Not with the same account. If someone needs both roles, create two accounts with different roles.