Business Profile
1
Go to Settings
Click Settings in the sidebar.
2
Business Profile
Fill in:
- Business name — shown in the app, portal, and emails
- Logo — uploaded to the header and customer-facing documents
- Contact details — phone, email, address
- Service area — the region you operate in
- Timezone — affects scheduling and timestamps
Work Hours
Define your standard business hours:- Go to Settings > Time & Attendance
- Set Standard Work Hours (e.g., Monday to Friday, 08:00 to 17:00)
- This affects scheduling, auto clock-out, and timesheet calculations
Notifications
Control who gets notified about what:
Go to Settings > Notifications to configure each one.
Customer Portal Branding
Customise how the portal looks to your customers:- Go to Settings > Portal
- Upload your logo
- Set the primary colour (defaults to your brand blue)
- Add a welcome message
- Preview before saving
Billing Setup
Configure how you bill customers:- Go to Settings > Billing
- Set invoice numbering (e.g., INV-0001)
- Set tax rate (e.g., 15% VAT)
- Set payment terms (e.g., 30 days)
- Connect PayFast if you accept online payments
Time & Attendance
Set up time tracking:- Standard work hours — when shifts start and end
- Auto clock-out — grace period before automatic clock-out
- GPS tracking — enable or disable location verification
AI Features
Control AI-powered features:- Voice dictation — enable voice-to-text transcription
- AI copilot — enable AI suggestions for job descriptions and parts
What’s Next?
After setup, you’re ready to:- Add your team
- Add customers
- Create your first work order
- Start the guided tour from the dashboard
FAQ
Can I change settings after onboarding?
Can I change settings after onboarding?
Yes. All settings can be adjusted at any time from the Settings page.
Who can change settings?
Who can change settings?
Owners can change all settings. Admins can change most settings except billing. Technicians and Dispatchers cannot access settings.
Do changes take effect immediately?
Do changes take effect immediately?
Most changes take effect immediately. Some (like timezone) may require a page refresh.