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Scheduling is where field service operations live or die. Vynta gives you multiple views to plan your week, check technician availability, and avoid double-booking.

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Schedule Views

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The Schedule Board

The schedule board is a visual calendar where each row is a technician and each block is a job. You can:
  • Drag and drop jobs to reschedule them
  • Click a job to see its details
  • Click an empty slot to create a new job for that technician and date
  • Filter by technician, customer, or job type

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Technician Availability

Vynta tracks availability based on:
  • Clock in/out status — who’s on shift right now
  • Existing job assignments — which technicians are already booked
  • Leave and time off — technicians on leave are marked as unavailable
  • Skills and certifications — match the right technician to the job type
When you assign a job, Vynta highlights availability conflicts in red.

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Scheduling Recurring Jobs

For jobs that repeat (weekly maintenance, monthly inspections), use recurring jobs. Vynta creates the work orders automatically on schedule.

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Scheduling from the Dispatch Board

The dispatch board is focused on same-day operations. Use it to:
  • See which technicians are available right now
  • Assign unassigned jobs to available technicians
  • Monitor real-time technician status

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What Technicians See

Technicians see their assigned jobs on the mobile app, sorted by date. Each job shows:
  • Customer name and address
  • Scheduled time
  • Job type and priority
  • Navigation link to the site

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FAQ

Technicians can only see their own schedule. Dispatchers and Admins see everyone.
Vynta flags the conflict on the schedule board. You can resolve it by moving one job or reassigning a technician.
Yes, but only for completed or missed jobs. Past jobs cannot be assigned to technicians.