What the AI Copilot Does
Using the AI Copilot
When you’re on a work order, click the AI icon (sparkle icon) next to any text field. The copilot will:- Analyse the current context (job type, customer history, parts used)
- Generate a suggestion
- You review and accept, edit, or dismiss the suggestion
Job Description Generation
Instead of writing a full description from scratch:- Enter a brief note (e.g., “AC not cooling, customer says it was serviced 6 months ago”)
- Click the AI icon
- Vynta generates a professional job description including likely causes and recommended checks
- Edit as needed and save
Parts Recommendations
When adding parts to a work order, the AI suggests:- Parts commonly used for this job type
- Parts the same customer has needed before
- Parts that other technicians used on similar jobs
The AI copilot learns from your data. The more jobs you complete in Vynta, the better its suggestions become.
Privacy and Data
- The AI only accesses data within your Vynta account
- No job data is shared with other Vynta customers
- You can disable AI features entirely in Settings > AI
FAQ
Is the AI copilot always right?
Is the AI copilot always right?
No. It provides suggestions based on patterns in your data. Always review AI-generated content before saving.
Can I turn off AI features?
Can I turn off AI features?
Yes. Go to Settings > AI and toggle off the features you don’t want.
Does the AI work with my industry-specific terminology?
Does the AI work with my industry-specific terminology?
The AI is trained on general field service data. It improves over time as it learns your specific vocabulary and job patterns.